Text Message Phishing Scam

We have received notification from employees and members of unsolicited text  messages asking that they contact their Credit Union due to suspicious activity on their account. Below is an example of the unsolicited test message:

 D108616701@normgrumfcu.org - Your Credit Union account needs your attention:suspicious activity please contact us at D10 861 6701, thank you.

This is a Phishing Scam designed to prompt consumers to call the numbers back and enter their personal account information so that fraud can be perpetrated against their accounts.

Members should be wary of unsolicited messages. The NCUA previously published an alert directing members to delete these messages as perpetrators have been known to use Spyware in conjunction with their text message solicitation.

WARNING Tips:

• Members should never provide their personal information on calls or messages that they did not initiate.
• Kinecta Federal Credit Union and the NCUA do not contact members by text messages.
• If the account number has been compromised, please assist the member in closing the affected account and opening a new one.