Contact Kinecta

Member Contact Center - 800.854.9846 (U.S. Only)

Outside the United States? Contact us at 310.643.5400.

7:00 a.m. - 6:00 p.m. PT, Monday - Friday
9:00 a.m. - 3:00 p.m. PT, Saturday

First Lien Mortgage Inquiries - 877.896.8525

Existing Commercial Real Estate or Business Loan Inquiries – 888.371.7501

Connect with us online:

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Kinecta Debit Card and ATM Card

  • 24-Hour Card Activation and PIN Changes - 877.315.3483
  • Report a Lost or Stolen Card - 800.854.9846
  • Extended Warranty, Price Protection and Purchase Assurance Questions 800.622.7747

Kinecta Phone

24-Hour Phone Access
Available in English and Spanish
Download our Kinecta Phone brochure


To contact us via e-mail, log into Kinecta Direct Online Banking, click Member Support then E-mail to send a secure online message.

Credit Card Services - International Phone Number

Toll Free - 877.881.6023
Available 24 hours a day, 7days a week

Postal Mailing Addresses

U.S. Mail
Kinecta Federal Credit Union
P.O. Box 10003
Manhattan Beach, CA. 90266
When mailing please specify the department

Mail Deposit Address

Kinecta Federal Credit Union
P.O. Box 90668
City of Industry, CA 91715-0668
Download the Mail Deposit Form

Credit Card Payments

P.O. Box 60083
City of Industry, CA. 91716

Loan Payments (non first mortgage)

P.O. Box 91210
City of Industry, CA 91715

First Mortgage Payments/Questions

1 Corporate Drive, Suite 360
Lake Zurich, IL 60047-8945
Phone: 877.896.8525
Fax: 847.574.7659

Consumer Loan Payoff (non-mortgage)

1440 Rosecrans Ave.
Manhattan Beach, CA.

Business/Commercial Loan Payments/Questions

P.O. Box 2443
Manhattan Beach, CA 90267-2443
Phone: 888.371.7501, Option 3 

Kinecta Federal Credit Union is a Federally chartered Credit Union regulated by the NCUA. To address concerns related to Kinecta, please contact the following:

National Credit Union Administration, Office of Consumer Protection (OCP),
Division of Consumer Compliance and Outreach (DCCO)
1775 Duke Street
Alexandria, VA 22314