Stay Safe from Skimming
ATM's are vulnerable to a scam called "skimming" -when someone steals your account information by attaching an illegal card reader called a "skimmer" over the slot where you insert your ATM card. These card readers grab data off a credit or debit card's magnetic stripe and use this information, to recreate your card and drain your account.
Protect yourself from skimming and other threats at the ATM with these tips:
- Watch for signs that the ATM may have been altered or tampered with. Does the ATM have parts that look crooked, misplaced or damaged?
- Avoid standalone or unusual-looking ATMs; choose one in well-lit areas like lobbies or stores.
- Be observant of your surroundings. Have your card ready and stand directly in front of the ATM. Leave once your transaction is complete.
- Stop the transaction and notify the ATM owner if something seems suspicious with an ATM's keyboard or card slot.
- Shield the keyboard with your hand as you enter your PIN and be aware of anyone standing too close.
- Notify the ATM owner immediately if your card is not returned from the machine.
- Report all suspected crimes to the ATM operator/owner and to local law enforcement officials.
- Don't let other people use your cards or know your PIN-memorize the number instead of writing it down.
- Keep your car doors locked, other windows closed and the engine running when at a drive-thru ATM.
If you believe your Kinecta Federal Credit Union credit / debit card has been skimmed or your account has been compromised, please call our Member Contact Center at 800.854.9846. A representative can assist you in taking the appropriate steps to protect your account.